Customer Service Administrator
About Us
De Bortoli Wines success is due to the family's ongoing commitment to ensuring we are continually pushing the boundaries of innovation in world class wine making. Our philosophy of making and sharing great wines, delicious food with good friends is the cornerstone of our Australian family-owned and operated organisation.
Our De Bortoli Wines product portfolio is represented in all major Australian states and territories as well as being exported to over 64 countries throughout the world.
We are genuinely looking for people who are passionate about the wine industry and excited about the opportunity of working alongside enthusiastic and dedicated individuals.
About the Role
An exciting opportunity has become available for a Full Time Customer Service Administrator to work within our Melbourne Sales Office located in Croydon. Reporting directly to the Customer Service Team Leader, we are seeking a proactive and customer focused person to perform the following duties;
- Receive and process customer orders
- Follow through on all customer enquiries
- Answer and transfer incoming calls
- Perform Administration duties
- Processing of customers payments
- Customer Maintenance, including credit management
About You
We are looking for a committed and enthusiastic person with sound communication and customer service skills. The successful applicant will possess excellent administrative and computer/ data entry skills and be able to communicate with and support internal and external customers and supplies.
About the Benefits
- Working within Australia's most reputable Family owned wine companies
- Competitive Remuneration
- Leave loading
- Access to the Company's Salary Continuance Police (conditions apply)
*Please note as a pre-requisite for employment, prospective candidates may be required to undertake pre-employment screening.